Shipping Policy
Shipping Policy
Thank you for choosing our store for your collectible blind box & designer toy shopping needs.
Please review the following information to understand how your shipping charges are calculated.
We’ll send you an email with tracking information once your order ships — please make sure your email address is correct.
Eligible Delivery Countries/Regions
We currently provide shipping services only within the European Union (EU).
All orders are shipped from our Belgium warehouse.
Remote or special-access areas within the EU may not be supported for delivery.
If you have questions about delivery to your location, please contact our customer support team.
Shipping Fees
We offer two simple shipping options:
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Orders below 60€: Shipping fee is 6.5€
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Orders 60€ and above: Free shipping
Only these two methods are available.
We do not offer express tiers or any non-EU shipping options.
Carriers
Orders are delivered by:
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DPD
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FedEx
The carrier is assigned automatically based on destination and warehouse scheduling.
Delivery Time
Typical delivery time within the EU is:
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5–7 business days
Possible Delays
Delivery may be delayed due to force majeure events, such as:
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Severe weather
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Strikes
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Public holidays
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Natural disasters
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Regional emergencies
In such cases, delivery may be extended by several days.
Customs Duties
Since deliveries are limited to EU regions, customs duties generally do not apply.
If any local tax issue occurs, the customer is responsible for the charges.
Packaging
We carefully pack all collectible figures to ensure safe delivery.
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If the outer packaging is damaged during transit but the toy/figure remains intact,
the buyer assumes any associated loss.
Extra Charges in Remote Areas
Some remote EU regions may incur additional logistics fees.
If applicable, our customer service team will contact you directly to arrange payment or provide alternative options.
Free Shipping Above 60€
To qualify for free shipping:
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Delivery address must be within the European Union
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Cart subtotal after discounts (excluding tax) must be 60€ or more
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Free shipping must be selected at checkout
Shipping Options
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Paid Shipping (6.5€) — 5–7 Business Days
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Free Shipping (60€+ orders) — 5–7 Business Days
Shipping Fee Summary
European Union (All Supported Countries)
Delivery Time: 5–7 Business Days
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0.00€ – 59.99€ : 6.5€
- 60.00€ and above : Free
📦 Order Tracking
You can easily track your package at Track123. Just visit the following link and enter your tracking number to see the latest shipping updates:
Stay updated and know exactly where your order is at all times.